You Speak Bad French Very Well
Have you ever been in a situation where you thought you were making progress in communicating with someone and all of a sudden you realised they had switched off?
Or have you felt you really wanted to get your message heard and the person(s) you were trying to reach just wasn’t getting it?
More than likely, although you may have been speaking the same language, you weren’t speaking their language!
The title of this talk comes from the time Romilla was lost in Paris and unable to get directions because she didn’t have a ‘phrase book and doesn’t speak French.
Using exercises from Neuro-linguistic Programming, Romilla shows you how people think so you are able to adapt your message so it will be heard, build powerful rapport and increase your ability to influence a win/win result through gaining a common understanding of mutual needs.
Rapport - a close and harmonious relationship in which there is common understanding
Concise Oxford English Dictionary
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